Careers

Job Description

• Proactively execute moving services based on policy, approved pricing and logistics
• Communicate with the assignee throughout the duration of their relocation
• Proactively advise relocating customers on information and updates of their move as required
• Partner with vendors to ensure that they meet all Service Level Agreements and Key Performance Indicators required
• Deliver excellent level of customer service at all times and resolve any service failures or customer changes in the relocation schedule
• Coordinate and communicate any expense/costs information, changes and updates such as estimates, actual costs and exceptions to policy etc.
• Serve as a Subject Matter Expert to clients and customers regarding the end to end household goods moving process
• Ensure accuracy and timeliness of billing and invoicing for household goods services
• Partner with moving services colleagues to arrange freight forwarding by air, sea and land for each move.
• Execute relocation based on existing pricing models and individual quotations.

Key Skills and Qualifications:

• Proven experience working in the household goods moving sector
• Move coordination experience, dealing with door to door services
• Knowledge in freight forwarding processes
• Team player attitude
• Great communication and customer service
• Strong numerical skills
• Excellent IT skills
• FIDI/FAM certification or equivalent experience

Position Details

Compensation

• Competitive salary + Commission

Benefits:

• HEALTH INSURANCE
• Paid time Off.
• Paid Training
• Professional development assistance
• Opportunities for advancement
• Fun work environment
• Flexible schedule with hybrid working.

Earthrelo Inc is a highly respected moving and storage firm Headquartered in New Jersey with branch office in Irvine, CA. Founded in 2011, Earthrelo Inc is a family-owned boutique firm and one of the fastest growing moving companies in the USA.

Earth’s dedicated leadership and employees consistently work to provide the best, most professional, responsive, and safe relocation services available to corporate & individual clients on the move. In the role of client advocate, Earthrelo brings extensive management, planning, and operations experience in performing the necessary solutions for customer’s relocation needs. We are familiar with all requirements necessary to ensure the safe, secure, and efficient packing, transportation, unpacking, and storage for long-distance and international relocations.

Job Description

• Proactively execute moving services based on policy, approved pricing and logistics
• Communicate with the assignee throughout the duration of their relocation
• Proactively advise relocating customers on information and updates of their move as required
• Partner with vendors to ensure that they meet all Service Level Agreements and Key Performance Indicators required
• Deliver excellent level of customer service at all times and resolve any service failures or customer changes in the relocation schedule
• Coordinate and communicate any expense/costs information, changes and updates such as estimates, actual costs and exceptions to policy etc.
• Serve as a Subject Matter Expert to clients and customers regarding the end to end household goods moving process
• Ensure accuracy and timeliness of billing and invoicing for household goods services
• Partner with moving services colleagues to arrange freight forwarding by air, sea and land for each move.
• Execute relocation based on existing pricing models and individual quotations.

Key Skills and Qualifications:

• Proven experience working in the household goods moving sector
• Move coordination experience, dealing with door to door services
• Knowledge in freight forwarding processes
• Team player attitude
• Great communication and customer service
• Strong numerical skills
• Excellent IT skills
• FIDI/FAM certification or equivalent experience

Position Details

Compensation

• Competitive salary + Commission

Benefits:

• HEALTH INSURANCE
• Paid time Off.
• Paid Training
• Professional development assistance
• Opportunities for advancement
• Fun work environment
• Flexible schedule with hybrid working.

Earthrelo Inc is a highly respected moving and storage firm Headquartered in New Jersey with branch office in Irvine, CA. Founded in 2011, Earthrelo Inc is a family-owned boutique firm and one of the fastest growing moving companies in the USA.

Earth’s dedicated leadership and employees consistently work to provide the best, most professional, responsive, and safe relocation services available to corporate & individual clients on the move. In the role of client advocate, Earthrelo brings extensive management, planning, and operations experience in performing the necessary solutions for customer’s relocation needs. We are familiar with all requirements necessary to ensure the safe, secure, and efficient packing, transportation, unpacking, and storage for long-distance and international relocations.